Responsibility of a Product Owner in Agile
The responsibility of a Product Owner goes well beyond maintaining a backlog. This article breaks down what the role actually demands in practice, where it overlaps with business analysis, and how to perform it effectively on a real project, including when stakeholders push back hard.
Business Analysis Glossary of Terms and Acronyms
This glossary includes key terms, definitions and concepts related to business analysis, and is an invaluable resource for professionals in this field. It serves as a common language between practitioners from different countries, domains and organisations who may use slightly different words or phrases for the same concept.
Product Manager vs Product Owner: Key Differences
The product manager vs product owner distinction trips up even experienced business analysts, especially when both titles appear on the same project. This article breaks down where each role sits, how they behave differently across delivery methodologies, and what you can do right now to work more effectively with both. Includes a concrete worked example with a real point of friction.
Business Analyst Performance Metrics That Matter
Defining and tracking business analyst performance metrics is something most BAs either skip entirely or do badly. This article walks through how to select, plan, and use meaningful metrics on a real project, including what to do when a stakeholder challenges your measurement approach.
Non-Functional Requirements Book: BA Guide to NFRs
Non-functional requirements are the most consistently underdone section in any requirements specification. This guide gives you a structured category framework to work through on every project, concrete elicitation techniques that actually get stakeholders talking, and a real worked example showing where NFR coverage can fall apart and how to recover it.
Non Functional Requirements Checklist for BAs
If you are mid-project and trying to make sure you have covered every quality attribute the system needs to meet, this non functional requirements checklist is built for that task. It covers the six core NFR categories I return to on every engagement, with specific elicitation questions, a ready-to-use template, and guidance on cloud and SaaS scenarios. You can work through it section by section and have a solid NFR set drafted by end of day.
Business Analyst Problem Solving Framework
Business analyst problem solving is less about knowing the right methodology and more about developing a mental framework that keeps you focused on the actual problem rather than the nearest available solution. This article walks through the three areas that make the biggest practical difference: problem identification, elicitation, and audience-focused communication. I have drawn on 25 years of BA practice across government, utilities, and enterprise environments to show what this looks like when it gets complicated.
Business Analyst Interview Questions: Answer With Confidence
If you have a BA interview coming up, this guide gets straight to the preparation work that actually moves the needle. It covers the behavioural and technical questions you are most likely to face, how to structure your answers, and what to ask in return. Built from 25 years of BA practice across government, health, utilities, and enterprise.
Business Analyst Mindset: How to Develop It
The business analyst mindset is not something you pick up from a textbook or a certification course. It is built through deliberate practice, honest self-reflection, and a relentless focus on value over output. This article shows you exactly how to develop it, starting with the work in front of you right now.
Business Analysis Certifications: Which One to Choose
Choosing the right business analysis certification depends far more on your career stage and goals than on which badge looks impressive. This article breaks down the leading providers, their certification levels, and the practical differences between them so you can make a clear, informed decision. Whether you are just starting out or have years of experience, there is a structured path here for you.